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Website Designing
nurturing Web development
| Web Support Service |
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Website Designing clients enjoy practical, personal support that is responsive on request. No call centre, no nonsense, no frustration. Simply, straight forward help from straight forward people.. usually at no extra cost and with the minimum of fuss.
We pride ourselves on delivering consistent high levels of customer service from design brief to operational deployment including system familiarisation and training. Many of our clients use our Web support services on an ad-hoc basis. Other client's prefer to retain our services for daily webmaster operations that extend to supporting their Web site visitors.
In the majority of cases support requests revolve around basic issues that are often resolved quickly, at no additional cost. Client requests that involve lengthy advanced interaction on our part are covered by our standard rates applied to the type of work undertaken. In general terms we apply a 'fair-use' policy to our Web support services as indicated below..
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